PRIVACY POLICY

Last updated: 25 November 2025

Magic Designs (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with UK GDPR and other applicable laws.

By using our website, submitting your details or requesting our services, you agree to the practices described in this policy.


1. Who We Are

Magic Designs
Stockton-on-Tees, United Kingdom
Email: hello@magicdesigns.co.uk

We provide website design, hosting, ongoing website management and optional upgrade services for UK businesses.


2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business name
  • Business details and project preferences
  • Content submitted through our forms

Technical Information

  • IP address
  • Device and browser information
  • Cookies and tracking data
  • Website usage behaviour

Optional Information

  • Files you upload (logos, images, content)
  • Additional notes you provide
  • Payment information for setup fees or optional services

We do not store raw payment card details. All payments are processed securely by third-party payment providers.


3. How We Use Your Information

We use your information to:

  • Design and build your website
  • Communicate with you about your project
  • Provide hosting, updates and support
  • Manage billing and payments
  • Improve our services and user experience
  • Display your website in our portfolio (unless you request removal)
  • Perform analytics and performance tracking

We do not sell or rent your personal information to third parties.


4. Legal Basis for Processing

We process personal data based on:

  • Your consent (form submissions and enquiries)
  • Contractual necessity (providing requested services)
  • Legitimate business interests (service improvement and communication)
  • Legal obligations

You may withdraw consent at any time by emailing
hello@magicdesigns.co.uk


5. Cookies and Tracking

We use cookies and similar technologies for:

  • Analytics
  • Performance monitoring
  • Security
  • User behaviour analysis
  • Marketing optimisation

You can manage cookies through your browser settings or cookie consent tools.


6. Data Sharing

We may share your data with trusted third parties including:

  • Hosting providers
  • Email service providers
  • Analytics platforms
  • Payment processors
  • Tools required to deliver our services

We only share data that is necessary and never sell your information.


7. Data Retention

We retain personal information only as long as necessary to:

  • Deliver our services
  • Maintain business records
  • Meet legal and regulatory requirements

If you request deletion, we will remove your data unless legally required to retain it.


8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Request data portability
  • Restrict or object to processing
  • Withdraw consent

Requests can be made by emailing
hello@magicdesigns.co.uk


9. Data Security

We use appropriate technical and organisational measures including:

  • SSL encryption
  • Firewalls
  • Access controls
  • Regular updates and monitoring
  • Secure backups

While no system is fully secure, we take reasonable steps to protect your data.


10. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices or content.


11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.


12. Contact Us

If you have any questions about this Privacy Policy, contact:
hello@magicdesigns.co.uk