Terms & Conditions
Last updated: November 25 2025
These Terms and Conditions outline the agreement between Magic Designs (“we”, “us”, “our”) and you (“the client”, “customer”) for the provision of website design, hosting and related services.
By requesting a website or using any services provided by Magic Designs, you agree to the following terms.
1. Service Overview
Magic Designs provides the following services:
- Website design and setup
- Managed hosting
- Optional business email services
- Optional SEO, marketing and upgrade services
- Domain registration and renewal
- Ongoing support and maintenance
Website design is provided with a one-off £99 setup fee.
Ongoing services such as hosting, email, upgrades or SEO are charged separately.
2. Website Design and Setup
2.1
Website builds are provided with a £99 setup fee, unless otherwise agreed in writing.
2.2
The setup includes a fully functioning website based on the information you provide, typically including pages such as Home, About, Services and Contact.
2.3
Additional pages, ecommerce functionality, custom development, branding, logos or redesigns may incur optional upgrade fees.
3. Website Ownership and Licence
3.1
Magic Designs retains ownership of the website design, theme files, templates, structure and code. You are granted a licence to use the website while it is hosted with us.
3.2
You retain ownership of:
- Your business content
- Your written text
- Images and media you provide
- Your domain name (if registered in your name)
3.3
The website may not be transferred, copied or moved to another provider unless the Website Export Fee described in section 10 is paid.
4. Hosting
4.1
All websites must remain hosted on Magic Designs servers unless the Website Export Fee is paid.
4.2
Hosting includes:
- Managed server performance
- Daily backups
- Security updates
- SSL certificate
- Basic support
- Uptime monitoring
4.3
Hosting is billed monthly or yearly. Failure to pay may result in suspension of services.
5. Domain Names
5.1
You may register a domain through Magic Designs or purchase one independently.
5.2
If Magic Designs manages your domain, renewal is billed yearly.
5.3
Failure to renew may result in loss of the domain.
6. Business Email Services
6.1
Business email services are optional.
6.2
Email accounts are billed monthly or yearly per mailbox.
6.3
Magic Designs is not responsible for email loss, downtime or data corruption caused by external factors beyond our control.
7. Fees and Payments
7.1
By proceeding with a website build, you agree to pay the applicable setup and hosting fees.
7.2
Optional services with separate pricing include:
- SEO packages
- Marketing services
- Paid upgrades
- Additional pages
- Ecommerce setup
- Email hosting
- Maintenance tasks outside standard scope
7.3
Invoices must be paid on time. Late payments may result in temporary suspension of services.
8. Client Responsibilities
You agree to:
- Provide accurate information for your website
- Provide timely feedback and materials
- Comply with UK law and regulations
- Ensure your business activities are lawful
Magic Designs reserves the right to remove websites containing prohibited or unlawful content.
9. Support
9.1
Basic support includes minor content edits such as small text or image changes.
9.2
Major changes, redesigns or new features may incur additional fees.
9.3
Support is provided during normal business hours.
10. Website Export or Buyout Fee
If you choose to move your website away from Magic Designs hosting:
10.1
A Website Export Fee must be paid. This covers:
- Preparing a transferable version of the website
- Reconfiguring assets
- Providing a licence to use the design independently
10.2
Standard Export Fee: £149 to £249, depending on website size and complexity.
10.3
The fee must be paid before any migration or file transfer takes place.
10.4
Without payment, the website may not be copied, moved or reproduced.
11. Cancellations
11.1
You may cancel hosting at any time. Cancellation will result in the website being taken offline.
11.2
If cancelled without paying the Export Fee, the website cannot be transferred.
11.3
Magic Designs is not responsible for loss of traffic, SEO or business following cancellation.
12. Portfolio Usage
You grant Magic Designs permission to:
- Display your website in our portfolio
- Use screenshots for marketing
- Reference your business as a client
You may opt out by notifying us in writing.
13. Liability
Magic Designs is not liable for:
- Loss of earnings
- Downtime caused by third parties
- Data loss
- External service failures
- Legal or regulatory issues related to your business
- Incorrect information supplied by the client
Liability is limited to the total amount paid in the previous 12 months.
14. Updates to These Terms
These Terms and Conditions may be updated at any time.
The latest version will always be available on our website.
15. Governing Law
These terms are governed by the laws of the United Kingdom.
16. Contact
Magic Designs
Email: hello@magicdesigns.co.uk
Website: https://magicdesigns.co.uk/